Business Apology Letter

Free business apology letter example. Apology letter sample for a mistake on the last order to a customer. Always acknowledge what you are apologizing for, take responsibility for the mistake, offer the customer a discount. Apologize again for any inconvenience caused the customer, and provide steps taken to prevent a future occurrence.

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Business Apology Letter

Business Apology Letter

1711 Price Street

Rockford, IL 61111

March 19, 2007

Mr. Steve Reavis

225 Gilbert Road

Loves Park, IL 61111

Dear Mr. Reavis:

I would like to apologize for the mix-up on your last order. We recently hired a new sales person who was not familiar with your systems. We have corrected your order and shipped it out this morning. We have applied a 10% discount on your order, and again apologize for any inconvenience this may have caused you.

Sincerely,

Signature

Gerald Belknap

Customer Serivce Manager

Additional_Resources>>Business_Letters_and_Forms>>Apology_Letter

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