Collection Letter - First Attempt
Free collection letter sample template -- first attempt at collection. State that the records show there is an outstanding balance on their our account with your company. Briefly give a description of the goods or services and ask if there were any issues with the bill. Offer to discuss the issue with the customer if there is an issue, and if not, then ask for remittance for the full amount of the bill.
Collection Letter - First Attempt Collection Letter Sample Template
First Collection Letter
Account No. ___________
Dear [name]:
Our records show that you have an outstanding balance with our company of $[value]. This is for [describe the goods or services].
Is there a problem with this bill? If so, please call me so that we can resolve the matter. Otherwise, please send your payment at this time to bring your account current. I am enclosing a business reply envelope for you to use.
Until you bring your account current, it is our policy to put further purchases on a cash basis only.
Sincerely,
P.S. Paying your bill at this time will help you to maintain your good credit rating.
Collection Letter - First Attempt